The Workshop Whisperer Blog

Straight answers for auto repair shop owners

Pricing, profit, your team and getting your time back. Everything here comes from 13+ years in the industry, and from the owners who have already fixed the problem you're facing right now.

  • 10,000+auto repair shops helped
  • $175Min additional profit
  • 5countries
Rachael Evans teaching auto repair shop owners at the Million Dollar Mechanics Boardroom in Queenstown
Why Are My Technicians Busy but Billing So Few Hours?

Why Are My Technicians Busy but Billing So Few Hours?

Published on: 05/10/2026

Technicians busy but billing so few hours? Where the time leaks out of your mechanics workshop, and how to win those hours back.

billable hourstechnician productivityproductivityefficiencyteamlabour rateprofitmoney
How Do I Measure Technician Efficiency and Productivity?

How Do I Measure Technician Efficiency and Productivity?

Published on: 05/10/2026

How to measure technician efficiency and productivity in your auto repair shop or mechanics workshop: two formulas and the benchmarks to aim for.

technician productivitytechnician efficiencybillable hoursproductivityteamprofitmoney
How Many Billable Hours Should a Technician Produce?

How Many Billable Hours Should a Technician Produce?

Published on: 05/10/2026

How many billable hours should a technician produce? At least 80% of the hours you pay for. How auto repair shop owners measure it and close the gap.

billable hourstechnician productivityefficiencylabour ratelabor rateteamprofitmoney